Payments, payment plans and memberships
Pay what's waiting, split a bill into a payment plan, and cancel a monthly membership.
Everything you owe and everything you've signed up for is on My family.
Pay what's waiting
Anything waiting for payment, like a team fee, shows on My family with a button to pay by card. You get an email receipt.
Split it into a payment plan
If your club offers payment plans, a waiting bill has a Split it button.
- Click Split it and pick how many payments.
- Pay the first one now. The rest are charged to the same card on their dates.
Payment plans on My family shows every payment and when it's due. Want to be done with it? Click Pay in full instead.
Monthly memberships
A membership renews every month on the day you joined. To stop it, open My family, find it under Signed up for, and click Cancel membership.
Refunds
Refunds are up to your club. Contact them, and if they give one, it goes back to the card you paid with. Banks usually take 5–10 days to show it.
- Sign in (no password needed)Sign in with a code we email you, or set a password or Google if you'd rather.2 min read →
- Set up your familyAdd yourself and your kids once, and signing up for anything takes a couple of taps.3 min read →
- Your schedule, calendar and text alertsSee what's coming up, tell the coach when you can't make it, sync to your phone, and get texts.3 min read →
Still stuck?
Get in touch and a real person will help.
Oregon Ice Arena